West Quay (Southampton) Developer: Hammerson
Working with Hammerson, Malcolm McGougan and his team delivered
the first fully open systems IP-enabled retail system in the
- IP telephony.
- terminals in every retail
- points of presence throughout the centre.
- integrated theatre booking.
- traffic management system.
- operational management platform.
Working with Sir Robert McAlpine over the life of the project, the system is still in full operation some 6 years later and continues to add value to the consumer and operational running of the Centre.